The Customer Choice Award is awarded to Atlantic Home Warranty Members annually in each Atlantic Canadian province.
Every year, Atlantic Home Warranty conducts a survey of homeowners who have purchased homes from our qualifying member builders. Builders qualify based upon a specific number of homes occupied in the 12 months prior to the survey. The survey questions ask homeowners for their candid feedback about the Builder’s project management, quality of construction, after sales and overall customer service. This is truly a customer’s opinion of the builder’s entire team.
The results are tabulated and each Builder is provided their confidential results along with provincial averages so Members are able to compare their results to those of the Province
Our Builders tell us that winning a Customer Choice Award is important. With the results based upon their customers’ opinions, it is truly Recognition of a job well done! Winning is the objective, but the information our Members receive from their client provides real value that the Builder can use to build and promote their business to new potential clients.